How long does it take Glitch Support to respond to messages?
10046
Response Time
The Glitch Support Team responds to most support requests within 24 business hours as long as they are sent via:
- A Help Center support request
- An email to support@glitch.com
- A direct tweet
- A direct Facebook message
Business Hours
Our business hours are:
Monday - Friday, 10 a.m. - 6 p.m. EST.
Holidays in 2023
Glitch is closed for the following U.S. holidays:
- New Years Day Observed January 2 (Monday)
- Martin Luther King Day January 16 (Monday)
- President's Day February 20 (Monday)
- Memorial Day May 29 (Monday)
- Juneteenth June 19 (Monday)
- Independence Day July 4 (Monday)
- Labor Day September 4 (Monday)
- Thanksgiving Day November 23 (Thursday)
- Day After Thanksgiving November 24 (Friday)
- Christmas Day December 25 (Monday)
During holidays, our team continues to monitor the site and will respond to urgent issues when needed.
