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Home > FAQ > Why did my boosted / static app show a waking up screen?
Why did my boosted / static app show a waking up screen?
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Boosted apps and static sites hosted on Glitch should be served instantly and not display a "waking up" or "loading" page when visiting the live site; except when any of the following is true:

  • There is an error in the project code that is preventing the app from running.
  • The project has exceeded the technical restrictions.
  • A project member has the project open in the editor.


If you discover that your boosted app or static site is offline or showing a "waking up" or "loading" page and none of the above reasons apply, then please send us a support request so that we can investigate the issue.


When sending your support request, include the following information if possible:

  1. The project name
  2. The approximate dates/times that the app or site was offline or showed a waking up/loading page


After we receive a support request with this info, we will respond within 24 business hours to help you further.





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